Road Runner Helpless five days later ….

Road Runner Help & Member Services Red 8/3/2007 4:32:04 PM 8/3/2007 6:32:04 PM CARY, NC Road Runner is currently experiencing issues with the cable network. Subscribers in the affected area(s) may experience a loss of connectivity, usually indicated by flashing modem lights and/or a loss of video service. Our engineers are working quickly to resolve this issue. We apologize for any inconvenience this may cause.

I cannot believe this nonsense. Five days later and TWC is still having network issues. This is absurd. Five days. And at the end of the month, we’ll get a bill which is expected to be paid in full, regardless of whether we actually have functioning service or not. I wonder how the business customers are doing, if they’ll get credited. Residential users? Probably not since TWC knows we really don’t have a choice when it comes to medium speed internet service.